Great4.2 Based on 579 reviews from ★★★★★ Jared was very knowledgeable of the car I was interested in and showed me lots of good things during the test drive. Made himself very available for my questions. ★★★★★ In a world where there is hundreds of sales people that all want to sell you something there was something different about this place, true service & professionalism. Kade went above & beyond to exceed past where I could imagine & got me my dream car. Thank you Kade ★★★★★ "Exceptional service from start to finish! Cadence Busse was incredibly knowledgeable, courteous, and efficient. She went above and beyond to ensure all my concerns were addressed promptly, and the entire process was seamless. I highly recommend her expertise to anyone seeking top-notch service." ★★★★★ Very helpful, a nice waiting area with coffee, tea, water cooler, and TV. Would recommend and am going to go again. ★★★★★ Great dealership. Laura F. was hugely helpful exploring our financing and trade-in options. Good experience and excellent staff. ★★★★★ By far the Best experience ever had purchasing a car.Kaleena went above and beyond and met my budget just perfect.I would refer Kamloops Hyundai any day of the week ★★★★★ We've been very happy Hyundai owners for quite a few years but have noticed the quality of service rapidly declining over the last two years or so.However, my last service experience was back up to the standards we've become accustomed to: professional, friendly staff seeing to the booking and signing in on the day; the complimentary shuttle service and a car wash.Glad to see things are getting back on track and looking forward to many happy interactions in the future. ★★★★★ Excellent staff and service, service staff are friendly, helpful, and caring. ★★★★★ Was honest that the problem only took 7 minutes to fix and did it no charge! ★★★★★ I just brought my vehicle in for regular service work and some noise from my engine. Don, the service manager communicated well and provided me with an estimate right away and I’m so impressed that my vehicle was cleaned when I picked it up! His honesty, friendliness, knowledge, reliability, and patience stood out. I am so pleased with the service I received! ★★★★★ Awesome service from Hyundai Kamloops specially from Cadence. She explains everything to me what needs to be done and entertains every questions from me. Gonna do my car services with them again for sure. Thank you again! ★★★★★ Big thank you to Cadence for the great customer service I received when I took my Santa Fe in for an oil change and she answered all my questions with a smile. Thanks again. ★★★★★ Chris, Connor and Kevin were absolutely amazing. Thanks for doing what you do so well. I can't say enough you guys. Cheers. I love our new Elantra!!!!!!!!! ★★★★★ I have purchased 2 vehicles from Kevin and looking forward to my new vehicle as I trade my in this year . Kevin has been nothing but amazing to deal with Never got the automated messages while dealing with Kevin as I have from other dealerships . Thank Hyundai Kamloops ★★★★★ I would originally rate 4 stars in years past. The last 2 1/2 years have been zero stars due to a lemon engine and horrible customer service in Kamloops. Bracing for another zero-star encounter with yet another engine problem, I was pleasantly surprised with the experience working with Raphael, Taryn, and Ben. What a difference! I have regained some confidence in the service department- a must to have when stuck with a shaky product. Keep this service level up! ★★★★★ I had a great experience at Bannister Hyundai Kamloops, Kade Albiston provided a great service and guided me to the perfect car with lots of patience. Also, Laura helped me with all the paperwork and was super kind and helpfull. I´ll definetely recommend getting your car here :) ★★★★★ This is a call out for Kade!!!!We recently had a chance to work with Kade for buying our first Car in Canada. We started our journey with little back and forth due to colour options, but Kade went above and beyond to help us find exactly what we expected and matches to what we wanted to call as our family car. Kade was extremely accommodating making himself available on short notice when necessary. It was really nice collaborating with Kade and making this service smooth, would highly recommend him for getting what you want. Thank you so much!!! ★★★★★ Kade Albiston was so great to work with. I would recommend Kade to anyone looking for honest and genuine service. ★★★★★ Came in and Kade helped me out. Fantastic salesman and will definitely be back to see him before year end. ★★★★★ I called Hyundai asking to speak to the business manager. I spoke with Chris and told him I’d like to meet and discuss my story. I met him 20 min later. He was extremely professional and helpful. A week later Connor, sales associate, contacted me with an option. I pulled up next to this beautiful Buick Encore. I told myself that was not the vehicle they were calling me about. However, to my surprise, it was! They had me already pre approved! I knew when looking at it that that was my car! I have never financed or leased and it terrifies me, but these guys are nothing but professional and helpful. I highly recommend anyone who is scared and hesitant to contact these guys. They are there to help and make you comfortable during an uncomfortable situation. Buying a new vehicle is very nerve racking. This experience was hands down the best. Thank you!!! ★★★★★ Amazing place to go for your car. I've always had the best experience.Kade has been the best support there. I have always been given the best options and at best price options. Benefits for students are awesome there. ★★★★★ My fiancé and I were at Kamloops Hyundai looking for a new vehicle, we were quickly introduced to a salesman named connor. Not only did connor conduct himself in such a professional manner he made car shopping fun. Hyundai immediately went to work and found us the exact car we were looking for. Would recommend this dealership across the board 10/10 experience! ★★★★★ The service department and sales department were so helpful with getting me out of my kia and into the car of my dreams,Thank you Taryn, Kevin and Arslin for all the help ★★★★★ I’ve been talking about a car with Jared, he’s made everything easy to understand and very helpful! I would highly recommend ★★★★★ I’ve been saving up for a vehicle over the last few months and have been coming to this dealership a least once a week to see what options are available. Jared McKay has been of immense help for me during this process. He’s an excellent salesmen and provided exceptional customer service. Very knowledgeable and was able to answer every question that I had with intricate detail. You guys are lucky to have him in your company. 10/10. 👍🏽 ★★★★★ Connor was so pleasant and knowledgeable which made our car buying experience awesome. We will definitely tell everyone to go to him!! ★★★★★ Great Dealership! ★★★★★ Wow! What a team! Here’s to Bannister Hyundai Kamloops!!! Want to say a huge thank you to Taryn and TJ, your professionalism and unmatched support for a girl in great need when her vehicle breaks down on a road trip from Edmonton to Vancouver Island will ever be remembered! You guys were truly amazing and angels sent directly to me! Megan, thank you for taking my call that day and directing me to the right people, if it weren’t for you I would have never met these guys! Taryn, you are one of a kind! You even set us up with information on a hotel room near by, got us to and from and treated us with the utmost respect and concern. So thank you for everything you did and Mr. TJ (best mechanic around)thank you from the bottom of my heart for making things work out for me, you rock! Hyundai, do you realize what a dynamite team you have in Bannister Hyundai Kamloops! Unmatched team!! Even the receptionist was amazing! You guys rock Kamloops! ★★★★★ Bannister Hyundai in kamloops The, super nice staff is very good everyone so cooperative. They explain me everything from financing to the vehicle details. I got my Car Approved in just five minutes. thanks to the team of Bannister hyundai keep doing good work guys ★★★★★ best experience I had. Kade was the salesperson, would recommend everybody go buy a car from here.Smooth buying experience. would happily buy again from them. ★★★★★ Taryn and Norbert are rockstars. They worked very hard to help fix my car and get me the best service possible, I can't say enough good things about them. Professional, kind, understanding. You couldn't ask for better. ★★★★★ Great customer service. Kade is a terrific guy with all the knowledge needed leaving me very happy. Service team is one of the best I have ever had to deal with. ★★★★★ Bannister Hyundai in Kamloops was filled with a joyful team who went above and beyond to meet our needs with the process of purchasing a new vehicle. Their personalities are welcoming and professional. Their work ethic was quick and efficient and made it a superb experience to take our new car home. 10/10 recommend. ★★★★★ Had a great experience buying our second vehicle. I felt in great hands and no anxiety. Things went smoother than I could have hope for. ★★★★★ Super friendly experience ★★★★★ After traveling from Campbell River to Calgary my check engine light came on. We stopped in at Bannister Hyundai to make sure it was not serious. They scanned my 2022 Hyundai Tucson and found the error code. Told me it could wait till I got home. The staff there were very friendly and the service advisor was very helpful. Thank you Norbert for sorting the problem out in a timely manner. Very much appreciated. ★★★★★ Connor and the sales staff went beyond and above for myself. Would recommend Connor to anyone that’s wanting to purchase a vehicle. ★★★★★ Prompt communication, upfront pricing, and professional staff.Coming from the lower mainland, I wanted a car that was only in stock from Bannister Hyundai in Kamloops. Communicated with their salesperson Connor predominately online, and the process was convenient and comfortable. He made the decision-making process as straightforward as possible by giving me the upfront all-in pricing right off the bat when other dealerships tried to obfuscate it all or required me to come in. Connor kept me updated on when the car would arrive at the dealership and reached out promptly when it was ready.Worked with Chris on the paperwork and finances, which was also pleasant, with no hidden charges or pressure tactics. Everything was done online until the delivery of the car, which went as seamlessly as it could.I would recommend purchasing a car from them and hope they keep up the excellent and upfront work. ★★★★★ Trustworthy sales team.In a time where scams are everywhere, an almost too-good-to-be-true scenario with a waitlisted Ioniq 5 (still 2-3 years at my local dealership) was posted by one of the sales team on Facebook marketplace, in the package and colour I was waiting for. We were both very busy with work and couldn't drive 3 hours to go view the car in person.Nervous about doing any sort of deposit or online payments to people I don't know, my wife and I had an uneasy feeling about it but didn't want to miss out as my current car was really pushing it's end-of-life limits.After doing a lot of background checking, calling a few dealerships and investigating the online payment methods they requested to use, even having a WhatsApp video chat with the finance person at the dealership, we decided to go ahead with it.They even had someone deliver the vehicle to us in Chilliwack to save us the 6 hour round trip on the long weekend, and then covered the cost of charging it back up to 100% before I drove it home. ★★★★★ Really great customer service ★★★★★ Got an amazing deal on 2023 Tucson Urban AWD. Thanks to the best salesperson Kade and the financial manager Chris. ★★★★★ After having a major engine failure enroute to the Schuswap from the Fraser Valley, we managed to arrive at Bannister Hyundai in Kamloops a couple hours before the Service Dept. was closing. Despite a busy afternoon, they fit us in for a diagnostic. Once informed of the warranty process, the two Service reps, Norbert and Aiden, helped us on our way with a rental car arrangement, an easy after-hours plan for unloading our belongings into our rental car, paperwork needs, etc. They were extremely professional and pleasant! As well, their Enterprise rental car contact came and got us, so we were able to transition to the rental car before the dealership closed. The high level of customer service is well beyond that of our previous experiences with other dealerships we’ve regularly dealt with, including many years as Honda owners! A ‘bad car day’ ended up being much easier thanks to the two guys at Bannister’s Hyundai Service counter! Thank you! ★★★★★ I visited Bannister Hyundai dealership recently and the staff at the dealership especially Kade was very helpful in finding out the best car for me. He went above and beyond in finding the right car; went over with me regarding my needs and preferences. Exceptional service! ★★★★★ Kade was great to deal with! Fast and easy approval and great customer service! ★★★★★ Great service from Kade and the staff at Bannister Kamloops! ★★★★★ You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen, and managers." And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Bannister Hyundai Kamloops. Great new Management. I'd like to thank Arsalan and Terrilyn for their warm welcome! ★★★★★ Great management team and service ★★★★★ Great service! Friendly staff. ★★★★★ I’m not quite ready to buy and just looking around to see what’s out there. Usually, I’m snubbed and sales people race off to find other customers when they hear that. But here I was treated with respect, had my questions answered. It’s a big purchase, and the last one I intend to make for a while, I want to make the right decision. Thanks for the great service 10/10! ★★★★★ Terrilyn is wonderful to deal with. Prompt, professional. 10/10 would recommend to anyone looking for a new vehicle. ★★★★★ WOW!! Exceptional Service! ★★★★★ We were on vacation from Vancouver to Sun Peaks and our Santa Fe's engine broke down. It was so hard to find a tow truck and we were stressed out of our minds. Our vacation became a nightmare. Finally, we got our car to Hyundai Kamloops and from the moment we walked in, Megan and her team started taking care of us. The diagnosis was that our engine needed to be replaced, Megan arranged a courtesy car for us so that we could get back home to Vancouver and after the engine was replaced, we went back to Kamloops and picked up our car. Even though we didn't get to enjoy our vacation, the level of service we received from Hyundai Kamloops was a huge relief. I just wanted to say THANK YOU to Megan and the team at Hyundai Kamloops. ★★★★★ Amazing service!! ★★★★★ I saw a page review about Mrs Katie George and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $700 I got $6,200 within few day's of investment I was so shocked, with Mrs Katie George your money is 100% secured,. Trust me you have nothing to lose
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★★★★★ What a horrible experience I had here! I'm from Alberta and my engine blow in kamploops. I have a 2017 sanfia sport. I found out there was a recall on my engine. so they told me it would take 4 weeks to get the engine and get it in. they got the engine 2 weeks later and took an additional 5 weeks to put it in. I did have a rental car witch I took care of very well. i had to drive back to kamploops. it cost me 400 bucks in gas, and when I came back to get my car, it had 7 scratches 1 dent and a chip in my window. witch they said they were not responsible for what happened to my car when it's there. ★★★★★ The sales team went above and beyond to walk me through the steps of purchasing a new Hyundai. I didn't feel rushed or pressured and they took their time to make sure I decided on a vehicle I really truly liked. Jake and Kevin were amazing! Thanks Kamloops Hyundai!! ★★★★★ Amazing place. Amazing people ★★★★★ I did not expect to walk out with a new car but I did! I have purchased my last two vehicles out of two because I don’t find the dealerships in Kamloops willing to make you a great deal. This was not the case today, they never said no and went above and beyond my expectations! Thank you to Kevin and the team at Kamloops Hyundai for making this an easy pleasant and effortsless experience ☺️ ★★★★★ Excellent service! The purchase of our new Kona EV was fast and efficient. The staff went above and beyond.
Thank you to the Kamloops Hyundai team. And a special shout out to Jake, Kevin and Koleena (I hope I spelled your name right). I highly recommend this great group.
★★★★★ Awesome sales staff and service very happy. ★★★★★ Such an awesome dealership! People are so friendly and attentive... They're not pushy at all when it comes to sales. They truly care about your needs and how they can make you happy! Their cars come with so many options at such a lower price than other dealerships... I fell in love with so many different cars there as the styles and interior were amazing! I definitely recommend Kamloops Hyundai to any of my friends and family! Great cars great price. ★★★★★ Had a really good experience! The customer service was excellent. ★★★★★ Just bought a santa fe and they were very accommodating with our needs. Would recommend to others! ★★★★★ Staff was very helpful. Nice surprise to find they had washed my floor-mats after service. ★★★★★ Made my car buying experience wonderful! Friendly and helpful staff. Made my daughter feel a part of the Hyundai family! Thank you! ★★★★★ Went into Hyundai on Friday with some confusion on one of my services. Was lucky enough to sit do Alex (service manager) in the afternoon and he was able to both explain and help me on my way. Major homerun by the team at Kamloops Hyundai. Thank you Alex, I'm happy to have my car serviced at your dealership. ★★★★★ Thank you again for squeezing my car in for a service appointment last minute...even though you guys were very, very busy! Always great service from you guys!! ★★★★★ My husband and I bought our second Hyundai Santa Fe, and this time our treatment from start to finish was wonderful. From the Sales Manager Jason Bert, to the Finance Officer, Cam, the young fellow who took care of all the insurance John Butterworth, and last but not least, David Payne our salesman, you all went above and beyond. We will certainly spread the word in our gated community here in Vernon. Great Job guys, and we know we will enjoy every minute in our new 2015 Santa Fe. ★★★★★ What a great experience. The staff, especially David were amazing and friendly, very helpful and I found something perfect. Thanks everyone at Kamloops Hyundai! ★★★★★ I liked the team so much that I decided to work for em. Great staff with knowledgeable and friendly chaps, a service team that works their hardest, and a dealership centred around the customer. ★★★★★ We not only had a great experience when we bought our first Hyundai Sonata, it was just as great when we traded our 2010 for our 2012 Sonatas last year. David Payne and all the other Hyundai staff are excellent. A very relaxing atmosphere. No pressure and they work with you. The service department is equally awesome. Prompt friendly service all around. ★★★★★ Kamloops Hyundai, is a great place to go if u are looking for a great vehicle and great customer service. I bought my car a year ago and I have been super happy with it. My sales guy David Payne was absolutely amazing! Spent the time to get to know me and my bf and didn't not push us into something we didn't want like other dealerships. He asked what I wanted in a car and showed me a few options. Will definitely be buying another vehicle from them soon. ★★★★★ The Service was over and above what I expected, David Payne is not like other salesman and goes the extra mile! From a vehicle perspective I love my sonata and am very happy with my choice, would do it all over again. Thanks guys! ★★★★★ I bought my 3rd Hyundia on August of 2013 .... I will never own any other make of a vehicle...the car speaks for itself and just to add cream to the mix it is a pleasure to bring my car into Kamloops Hyundia to be serviced, the Sales, and Service people are all just great...lets not forget the receptionist she is cheerful and helpful...hey and the coffee is good too.... ★★★★★ What a great experience buying a car! No pressure just honest salesmen who got me the best car and the best deal! I love my new car and will be recommending Kamloops Hyundai to everyone I know ★★★★★ 10/10 customer service. Always treated with respect every time I came in. Never harassed or pressured. Would recommend to anyone. ★★★★★ Great vehicles, great service ★★★★★ Friendly sales division, and great representation for a good vehicle. ★★★★★ Such great and knowledgeable staff!